Frequently Asked Questions
Common Questions about Vacation Rental Homes
How do I book a home?
You can either make a booking directly on this website by using the "check availability box" to the left. Or you can call our office and our staff will be glad to help you.
The website says "no properties are available" or my requested dates don't meet the minimum stay requirement:
Please pick up the phone and give us a call or send us an email. Often times we can accomodate stays that our system may not allow due to minimum stay restrictions!
Is booking online secure?
We implement a variety of security measures to maintain the safety of your personal information when you place an order We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
Can I bring my pet with me?
We do currently offer several homes in Seaside that allow pets on a case-by-case basis. Please contact us with your specific needs.
What are the benefits of a vacation home rental?
Our vacation homes are stocked in such a way that you always feel like you are coming "home" to your "vacation home" rather than returning to a small hotel room. Our homes have full kitchens which are fully stocked. You will be able to enjoy a full service home while you are on vacation rather than a small, cramped hotel room.
What is your cancellation policy?
GRACE PERIOD:
We offer a free 24- hour cancellation period on ressrvations made more than 7 days in advance. We understand that sometimes you need to verify with your family and friends to ensure your desired travel dates with work for everyone in your group.
CANCELLATIONS 60 DAYS OR MORE PRIOR TO ARRIVAL:
Any cancellation requested in writing up to 60 days before your scheduled arrival will be fully refunded minus a $250 cancellation fee (and any fees that VRBO keeps for themselves if you booked on VRBO's platform).
CANCELLATIONS WITHIN 60 DAYS OF ARRIVAL:
Any cancellation requested in writing less than 60 days before your scheduled arrival but more than 30 days before your scheduled arrival will be refunded at 50%.
REBOOKING WITHIN 60 DAYS OF YOUR ARRIVAL:
If the property can be rebooked at the same rate, your initial deposit will be refunded minus a $250 cancellation fee. If the property must be discounted to rebook, you will be responsible for the spread between your initial rate and the discounted rate. Please keep in mind that if you must cancel, the earlier you do so will ensure the best chance of allowing us to rebook the property for the dates of your reservation.
We also make exceptions in the event of extreme weather situations such as hurricanes, and we do offer Travel Insurance for purchase when booking your reservation. Please read the full Terms and Conditions on each property page to understand our cancellation policy in its entirety, or reach out to us for more detail or clarification.
Do you also represent real estate for sale?
Chelsey Pedersen is a licensed real estate professional with Scenic Sotheby's International Realty, serving 30A and the surrounding areas. She has an extensive background in building, remodels, and investment property and would be happy to discuss your real estate goals. Please reach out to Chelsey directly at chelsey@scenicsir.com or by phone at 985-373-8692.
How far in advance can we book?
Many people book their vacation for the following year when they check out during their current stay. If you try to reserve dates and the site does not have valid rates for that time period, please call us at (985) 373-8692 or email chelsey@30aoceanblue.com. Most of our properties can be reserved further out than our online calendars may suggest.